Refund Policy

All Jemochii sales are considered final. Exceptions may be made only in cases of missing / undelivered items or items arriving severely damaged as a result of shipping.

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Please know, as a small enterprise, all Jemochii items are hand packed; we will take the utmost care to ensure your items are packaged securely for shipping.

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If you do not receive an item, or receive a severely damaged product, please contact us via the contact form on our website, or email us directly at jemochiijewelry@gmail.com so we may assist you.